Partner Onboarding Specialist (Manilla) - Bahasa Malay/Indonesia Speaking
Fresha(29 days ago)
About this role
The Bahasa Speaking Customer Onboarding Specialist at Fresha is responsible for leading new partners through a smooth and efficient onboarding journey onto the Fresha ecosystem. The role focuses on managing onboarding projects, ensuring accurate data migration, and supporting partners with training and product adoption. It involves close collaboration with internal teams across time zones and markets, while maintaining high standards of organisation and communication. The position is based in Manila and supports Fresha’s rapid global expansion in the beauty and wellness industry.
Required Skills
- Customer Onboarding
- Project Coordination
- Partner Training
- Data Migration
- Data Cleaning
- Quality Assurance
- Time Management
- Excel Proficiency
- HubSpot Usage
- Stakeholder Management
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Qualifications
- Project Management Certification
About Fresha
fresha.comFresha is a global bookings marketplace and salon & spa management platform that lets consumers instantly find and book local beauty and wellness appointments. For businesses it offers free appointment scheduling, POS, client CRM, inventory and staff management, plus payments and marketing tools to run salons and spas. The platform combines a consumer-facing discovery app with back‑office features and analytics so independent stylists and multi‑location groups can manage bookings and grow revenue.