Partner Support Specialist

Constant Contact(1 month ago)

HybridFull TimeJunior$68,071 - $90,419 (estimated)Customer Support

About this role

This role provides partner-facing support at Constant Contact, assisting partners and their clients with billing and technical questions while serving as a conduit for product and partnership feedback. The position operates within a collaborative, hybrid work model and emphasizes professional development, customer centricity, and adaptability in a dynamic support environment.

View Original Listing

Required Skills

Customer Support
Partner Billing
Technical Support
Troubleshooting
Escalation Management
Defect Tracking
Feature Requests
Inventory Management
Team Collaboration
Process Improvement

+3 more

About Constant Contact

constantcontact.com

Constant Contact is an online marketing platform that helps small businesses, nonprofits, and organizations create, send, and track email and SMS marketing campaigns. It provides drag‑and‑drop email builders and templates, contact management and list segmentation, marketing automation, landing pages, event registration tools, social posting/ads, and real‑time reporting. Designed for nontechnical users, Constant Contact integrates with common e‑commerce and CRM tools and emphasizes deliverability, compliance, and customer support to help organizations grow engagement and sales.

View more jobs at Constant Contact →