Patient Representative | University Hospital (1st Shift)

Alumni Network Job Board(1 month ago)

OnsiteFull TimeMedior$87,662 - $117,963 (estimated)University Hospital | Information Desks

About this role

A Patient Representative at University Hospital serves as a liaison for patients, families, and visitors in specialty waiting areas, ensuring information, emotional support, and coordination with hospital services. The role supports initiatives to improve patient and family satisfaction within The Ohio State University Wexner Medical Center.

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Required Skills

Customer Service
Conflict Resolution
Interpersonal Skills
Patient Education
Communication
Service Recovery
Problem Solving

Qualifications

HS Graduate or Equivalent
Bachelor's Degree Preferred

About Alumni Network Job Board

osu.edu

The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.

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