Patient Service Representative - Patient Experience
Midi Health(1 month ago)
About this role
The Patient Service Representative - Billing is a remote, patient-facing role that acts as a liaison between patients, clinicians, and internal teams to ensure a smooth journey from scheduling to billing. The role is based in a fast-paced, digital-first healthcare startup and emphasizes empathy, sound judgment, and technical fluency. The position contributes to improving patient experience and collaborates across departments to support continuous process improvement.
Required Skills
- Phone Support
- Service Recovery
- Scheduling
- Care Coordination
- Zendesk
- EHR
- Documentation
- Patient Advocacy
- Communication
- Critical Thinking
+5 more
About Midi Health
joinmidi.comMidi Health is a virtual care clinic focused on perimenopause and menopause, staffed by women’s health specialists who provide evidence-based assessment and treatment. Their services are delivered via telehealth and are covered by many insurance plans, making specialist care more accessible. Midi offers personalized care plans and ongoing support to help manage symptoms and maintain long-term health during midlife.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Midi Health
Similar Jobs
Office Manager
Resume Genius(11 days ago)
Associate Director, Patient Care Advocate
9amHealth(29 days ago)
Participant Experience Liaison
WelbeHealth(5 days ago)
Patient Care Coordinator (Float)
One Medical(8 days ago)
Participant Experience Liaison
WelbeHealth(1 month ago)
Support Specialist
SimplePractice(1 month ago)