People Service Center Analyst - VPP

General Manufacturing(1 month ago)

HybridFull TimeJunior$61,498 - $81,700 (estimated)Human Resources

About this role

The role as part of GM's Global Business Solutions focuses on driving operational and tactical tasks within People Services, providing direct customer support through call handling and email communication. This position requires a knowledgeable technical understanding of People Services concepts, engaging directly with employees, managers, and third-party vendors to resolve inquiries and complete requests effectively.

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Required Skills

Customer Support
Call Handling
Conflict Resolution
Process Improvement
Documentation Management

Qualifications

Bachelor’s Degree in Human Resources
Business Administration or related field

About General Manufacturing

gm.com

General Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.

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