Personalized Support Engineer 2

Twilio(7 days ago)

RemoteFull TimeMedior$100,604 - $134,190 (estimated)

About this role

Twilio is hiring a Remote Personalized Support Engineer 2 based in India to support their top-tier customers with Phone Numbers products. The role involves technical troubleshooting, collaboration with teams, and customer support, all within a flexible, remote work environment. The job emphasizes community impact and a culture of innovation and diversity.

View Original Listing

Required Skills

API
Troubleshooting
Customer Support
JIRA
Communication

About Twilio

twilio.com

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.

View more jobs at Twilio →