Post-Onboarding Success Specialist (Fixed-Term Contract)

Wolt

3 months ago

3.1 on Glassdoor

Berlin, Germany

Hybrid

Contract

Medior

0 applicants

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About this role

This role sits in Wolt’s Merchant Services team within the newly established Post Activation department, focused on ensuring newly onboarded restaurant partners succeed on the platform. It is a fixed-term contract through June 2028 and works closely with cross-functional teams to refine partner coaching, onboarding outcomes, and overall partner experience. The position balances field-facing partner engagement with program-level improvement and monitoring.

Skills

About Wolt

wolt.com

Wolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.