Intercom
A Principal, Integrated Campaigns Strategist at Intercom leads the strategy and execution of global, full-funnel marketing campaigns to drive measurable pipeline and revenue growth. The role sits within the GTM Demand Generation organization and partners cross-functionally with product marketing, content, creative, field marketing, and sales to establish Intercom as a category leader in AI customer service. This position focuses on building scalable campaign frameworks, measurement, and localization for global markets.
Headquarters
San Francisco, California, United States
Company Size
501-1000 employees
Founded
2011
Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Intercom.
Intercom’s playbook for becoming an AI-native business
Jul 21, 2025