Product and Learner Support Specialist
Harvard Business Review(22 hours ago)
RemoteFull TimeMedior$55,000 - $70,000Customer Support
Apply NowAbout this role
Harvard Business Publishing is seeking a Product and Learner Support Specialist to provide technical and administrative support for clients using digital learning platforms. The role involves troubleshooting, supporting system integrations, and maintaining system accuracy to ensure a smooth learning experience. The position requires collaboration, technical knowledge, and a proactive approach to support processes.
Required Skills
- Microsoft Office
- CRM
- Ticketing Systems
- Learning Management Systems
- Troubleshooting
- Customer Support
- Content Delivery
- System Integrations
- Documentation
- Communication
Qualifications
- Bachelor's Degree
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