Product Support Engineer - EMEA

Ashby(8 days ago)

RemoteFull TimeMedior$45,000 - $80,000Customer Success

About this role

Ashby is hiring a Support Engineer to enhance customer experience by resolving technical issues, especially around integrations and platforms, and collaborating with engineering and support teams to improve the product. The role involves technical troubleshooting, documentation, and customer service in a dynamic, remote environment. The position supports the company's mission to build next-generation enterprise software and deliver exceptional support.

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Required Skills

API
Troubleshooting
Integrations
Scripting
Customer Service
Technical Support
Communication
Product Documentation
Data Flow
Automation

About Ashby

www.ashbyhq.com

Ashby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.

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