Product Manager CRM Integrations & Automation

Talkdesk(1 month ago)

RemoteFull TimeMedior$89,994 - $120,677 (estimated)Product

About this role

Talkdesk is hiring a Product Manager to own integrations and automation platform product areas for its cloud-native CX automation solution. The role focuses on defining product strategy, shaping the future of CRM interoperability and automation frameworks, and collaborating across engineering, UX, architecture, and GTM teams. The PM will work in a fast, ambiguous environment to drive outcomes, ensure enterprise-grade capabilities, and engage with customers and partners to maximize adoption and value.

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Required Skills

CRM
Salesforce
Integrations
Automation Platforms
Product Strategy
Roadmap Planning
Release Planning
Data Analysis
Stakeholder Alignment
Agile

+11 more

Qualifications

Bachelor's Degree in Computer Science or Engineering

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.