Product Manager CRM Integrations & Automation

Talkdesk(1 month ago)

RemoteFull TimeMedior$90,504 - $121,256 (estimated)Product

About this role

Talkdesk is hiring a Product Manager for its integrations and automation platform, focusing on deep CRM interoperability (especially Salesforce) and enterprise-grade automation capabilities. The role defines product strategy and works cross-functionally with Engineering, UX, Architecture, and GTM to deliver scalable cloud-native CX automation solutions. The position requires operating effectively in a fast, ambiguous, and remote-first environment while driving business results and customer outcomes.

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Required Skills

CRM
Salesforce
Integrations
Automation
Product Strategy
Roadmap
Release Planning
Feature Delivery
Data Analysis
Systems Integration

+7 more

Qualifications

Bachelor's Degree in Computer Science, Engineering, or Related Field

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.