Product Marketing Manager

Gorgias(2 months ago)

RemoteFull TimeManager$101,900 - $112,600Marketing

About this role

The Product Marketing Manager at Gorgias is responsible for developing and executing the go-to-market strategy for the AI Agent and customer experience (CX) products. This role involves crafting compelling messaging, leading cross-functional product launches, and creating enablement assets to drive product awareness and adoption among revenue-focused ecommerce brands. The manager will work closely with product teams to prioritize features based on customer insights and oversee marketing strategies that enhance product perception and market positioning in the evolving landscape of conversational commerce.

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Required Skills

Product Marketing
Go-To-Market Strategy
Cross-Functional Collaboration
Positioning
Messaging
Sales Enablement
Market Insights
Content Creation
Competitive Analysis
Marketing Strategies

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About Gorgias

gorgias.com

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.