Product Operations Specialist- CRM

Peppr

3 months ago

Los Angeles, CA

Onsite

Full Time

Junior

1 applicant

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About this role

The Product Operations Specialist - CRM at Peppr is responsible for ensuring smooth operational execution of the merchant lifecycle by managing workflows across CRM and internal systems. The role involves coordinating with Product Managers, Sales, and Support teams for effective onboarding, activation, and operational processes while addressing any discrepancies or issues that arise. The specialist will also support product launches, maintain operational documentation, and compile insights for leadership, utilizing strong organizational skills and experience with SaaS and CRM systems.

Skills

Qualifications

Bachelor’s degree in Business, Information Systems, or a related field

About Peppr

www.peppr.com

Peppr is a specialized point of sale (POS) platform designed specifically for the restaurant industry, providing solutions that enhance operational efficiency and drive sales. Catering to independent restaurants, Peppr offers a comprehensive suite of tools including traditional POS systems, handheld devices, kitchen display systems (KDS), and marketing features like loyalty programs and commission-free online ordering. Their commitment to transparent pricing and local support ensures that restaurant owners can focus on delivering excellent service while effectively managing their business.