Product Specialist / Customer Service (Hybrid)
SimplePractice(3 days ago)
About this role
SimplePractice is seeking a Customer Success Specialist to join their team in Mexico City. The role involves supporting customers through various communication channels, troubleshooting issues, and contributing to customer success and onboarding.
Required Skills
- Customer Support
- Zendesk
- Google Workspace
- Problem Solving
- Communication
Qualifications
- Bachelor’s Degree
About SimplePractice
simplepractice.comSimplePractice is a HIPAA‑compliant EHR and practice management platform built for therapists and other health & wellness professionals. Used by 225,000+ clinicians, it centralizes scheduling, documentation, billing and insurance claims, secure telehealth, and a client portal across web and mobile. The product emphasizes ease of use, data security, and integrations to help solo practitioners and small practices manage appointments, notes, payments, and compliance, with a free trial to get started.
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