Product Specialist, Virtual Assistant
Kaizen Gaming(8 days ago)
About this role
Kaizen Gaming is seeking a Product Specialist to help design, build, and optimize AI-driven virtual assistant conversations for customer support across multiple markets and languages. The role involves managing conversational flows, optimizing natural language understanding, analyzing performance data, and collaborating with cross-functional teams to enhance chatbot effectiveness.
Required Skills
- conversational Design
- Natural Language Understanding
- Chatbot Development
- API Integrations
- Dialog Flows
- Data Analysis
- A/B Testing
- Customer Support
- AI Platforms
- UX Writing
About Kaizen Gaming
kaizengaming.comKaizen Gaming is a technology-driven online gaming company that builds and operates sports betting and casino platforms under consumer brands like Stoiximan and Betano. It offers a full-stack, data-driven platform — covering odds and risk management, live betting, payments and player-account services — for retail customers and commercial partners across Europe and Latin America. The company emphasizes in-house engineering, product design and analytics to personalize experiences, optimize operations and support responsible gaming. Kaizen combines rapid product development with local customer support and compliance to scale regulated gaming operations.
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