Taxwell
This remote seasonal role supports TaxAct customers by providing phone and chat assistance for DIY tax filing software. The position focuses on troubleshooting product issues, resolving account inquiries, and delivering a positive customer experience through technical expertise and clear communication. The role requires managing multiple concurrent chat interactions and collaborating with internal teams to address trending issues.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.
Seasonal Tax Customer Support Agent (Remote – United States Only)
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