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© All Rights Reserved. ApplyBlast.com
Taxwell
As a remote seasonal Product Support Agent, you will deliver a delightful customer experience by leveraging your customer service and technical expertise to help users maximize their tax advantages. This role involves providing timely phone and chat support for TaxAct's DIY tax products, troubleshooting account and product inquiries, and communicating trending issues to management. The position requires strong problem-solving skills and the ability to manage multiple customer interactions concurrently.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.