Quality Assurance Specialist
ABC Legal Services(12 days ago)
About this role
ABC Legal Services is seeking a Quality Assurance Specialist to ensure the company engages and retains high-quality process servers. The role supports operational excellence by evaluating server performance and enabling improvement through coaching and feedback. This is a remote position based in Iowa.
Required Skills
- Coaching
- Training
- Communication
- Process Analysis
- Microsoft Office
- Microsoft Excel
- Reporting
- Accountability
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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