Quality & Coaching Manager
DigniFi
About this role
DigniFi is seeking a Quality & Coaching Manager to develop and oversee the quality assurance and coaching systems for their collections and servicing teams. The role involves strategizing, implementing, and improving quality standards, training programs, and compliance measures to enhance customer interactions and agent performance.
Skills
Qualifications
About DigniFi
dignifi.comDigniFi is a U.S.-based financial services company that provides inclusive point-of-sale financing for auto dealerships and their customers. It enables dealers to offer fast, simple financing options for repairs, parts, service and other vehicle-related purchases nationwide, expanding access to credit for consumers. Dealers use DigniFi to help more customers afford needed work and to boost sales and service conversion through flexible, easy-to-use payment solutions.
About DigniFi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$85k – $95k
per year