S&P Global

Queue Specialist

S&P Global

3 months ago
Metro Manila, Philippines
Hybrid
Full Time
Medior
0 applicants
S&P Global
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About this role

The Queue Management Specialist is a mid-level role within S&P Global Market Intelligence’s Customer Experience organization, supporting the Proposal & Customer Assessment team in Revenue Operations & Transformation. The position contributes to delivering a differentiated customer experience across pre- and post-sales interactions by enabling consistent service delivery and strong cross-functional collaboration. The role sits at the intersection of operations and client engagement, helping to maintain operational standards that support revenue teams and customer satisfaction.

Skills

Qualifications

Bachelor's Degree in Business Administration, Operations, or Related Field
S&P Global

About S&P Global

spglobal.com

We provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.

About S&P Global

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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