Queue Specialist
S&P Global
About this role
The Queue Management Specialist is a mid-level role within S&P Global Market Intelligence’s Customer Experience organization, supporting the Proposal & Customer Assessment team in Revenue Operations & Transformation. The position contributes to delivering a differentiated customer experience across pre- and post-sales interactions by enabling consistent service delivery and strong cross-functional collaboration. The role sits at the intersection of operations and client engagement, helping to maintain operational standards that support revenue teams and customer satisfaction.
Skills
Qualifications
About S&P Global
spglobal.comWe provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.
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About S&P Global
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for S&P Global.
Salary
$74k – $99k
per year