Customer Success Manager
Cloudflare Events(13 days ago)
About this role
An Enterprise Customer Success Manager at Cloudflare based in Munich responsible for ensuring the success of Enterprise customers and managing their post-sale experience. The role serves as the primary point of contact for customers, drives retention and value realization, and represents customer needs internally to align Cloudflare solutions with business objectives.
Required Skills
- Customer Success
- Relationship Building
- Networking
- Application Security
- Project Management
- Presentation
- Negotiation
- Account Management
- Communication
- Empathy
Qualifications
- Bachelor's Degree
- Master's Degree (Preferred)
About Cloudflare Events
cloudflare.comCloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.
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