Remote - Kia Care, Tech Support & Customer Service Representative

Agero(3 days ago)

RemoteFull TimeMedior$19,800 - $32,400Customer Service

About this role

Agero is a leading provider of digital driver assistance services, focusing on rethinking the vehicle ownership experience through technology and passionate people. They operate a large national network, respond to millions of service events annually, and partner with various automotive and insurance companies.

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Required Skills

Customer Service
Technical Support
CRM Software
Infotainment
Troubleshooting
Communication
Problem Solving
Digital Tools
Customer Advocacy
Remote Work

About Agero

agero.com

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.

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