Remote - Kia Care, Tech Support & Customer Service Representative

Agero(3 days ago)

RemoteFull TimeMedior$29,760 - $34,080Customer Service/Consumer Affairs

About this role

Agero is leading the vehicle ownership experience by integrating technology and passionate teams to provide digital driver assistance services. The company operates a significant network, manages numerous service events annually, and develops innovative solutions for automobile manufacturers and insurers.

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Required Skills

Customer Service
Technical Support
CRM
Troubleshooting
Communication
Problem Solving
Digital Tools
Mobile Apps
Vehicle Technologies
Remote Work

About Agero

agero.com

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.

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