Remote - Kia Care, Tech Support & Customer Service Representative

Agero(3 days ago)

RemoteFull TimeTrainee$19,800 - $33,000Customer Service/Consumer Affairs

About this role

Agero is redefining vehicle ownership through innovative technologies, providing digital driver assistance, accident management, and connected vehicle services to a wide network of automotive, insurance, and other partners. The company manages extensive vehicle coverage and service events across North America, emphasizing growth and technological advancement.

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Required Skills

Customer Service
Technical Support
CRM
Troubleshooting
Communication
Empathy
Problem Solving
Digital Tools
Remote Work
Vehicle Technology

About Agero

agero.com

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.

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