About this role
The Renewal Associate at Ciena's Blue Planet division focuses on managing maintenance contract renewals and supporting customer retention and satisfaction. The role supports revenue continuity by working with marketing-generated leads and aligning with sales teams to progress opportunities. It sits within a technology company that emphasizes a flexible, people-first work environment and digital transformation through intelligent automation software.
Required Skills
- Communication
- Interpersonal Skills
- Negotiation
- Salesforce
- MS Office
- Lead Qualification
- Time Management
- Relationship Building
- Customer Service
- Problem Solving
Qualifications
- Bachelor's Degree
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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