About this role
The Renewals Manager at Udemy supports the sustained growth of the enterprise business in the Americas by focusing on revenue retention and customer satisfaction through strategic renewal programs. The role partners closely with cross-functional teams to optimize the renewals motion and contribute to a consistent, high-quality customer experience. This position is part of Udemy's enterprise organization and participates in regional operations and planning.
Required Skills
- Customer Relationships
- Renewal Management
- Negotiation
- Forecasting
- Data Analysis
- Reporting
- Upselling
- Cross-Selling
- Stakeholder Management
- Contract Management
+3 more
Qualifications
- Bachelor's Degree
About Domino Data Lab
careerpuck.comPuck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.