Zendesk
A Renewals Manager at Zendesk owns the full contract renewal process for a strategic portfolio of NA SMB SaaS customers, ensuring retention, revenue growth, and customer satisfaction. The role involves serving as a trusted advisor to internal stakeholders and external clients, using data-driven insights and commercial acumen to guide renewal negotiations.
Headquarters
San Francisco, California, United States
Company Size
5001-10000 employees
Founded
2007
Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zendesk.
17% above the average for this role
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