Research Support Specialist
Verra Mobility(8 days ago)
About this role
The Research Support Specialist researches and resolves tolling and violation customer service disputes for rental agency customers, interacting with various agencies to bring resolution. The role requires critical thinking, collaboration, and strong communication skills.
Required Skills
- Research
- Customer Service
- Communication
- Data Analysis
- Teamwork
- Documentation
- Billing
- Problem Solving
- Microsoft Office
- Dispute Resolution
Qualifications
- High School diploma
- 2+ years experience in administrative, research, or customer service
About Verra Mobility
verramobility.comVerra Mobility is a global leader in safe mobility technologies, delivering smart transportation solutions to help communities move safely and efficiently. The company develops and operates automated traffic enforcement, tolling, parking systems, fleet telematics and violation-management services, combining hardware, cloud software and data analytics to reduce congestion and improve roadway safety. Verra serves public agencies, municipalities and commercial fleets worldwide, offering end-to-end services from sensor and camera deployment to payment processing and reporting. Its platform emphasizes safety, connectivity and data-driven insights to optimize operations, compliance and traveler experience.
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