Customer Relations Specialist
Strategic HR Client Job Openings(1 month ago)
About this role
The Customer Relations Specialist on BBB Cincinnati’s Marketplace Resource team handles incoming calls and assists customers with disputes and purchasing decisions. The role supports resolution of complaints and helps develop and maintain timely, accurate Business Profiles. The position represents BBB standards for ethics and excellence while delivering professional guidance to businesses and consumers.
Required Skills
- Customer Service
- Active Listening
- Dispute Resolution
- Phone Communication
- Written Communication
- Time Management
- Attention To Detail
- Problem Solving
- Conflict Management
- Internet Research
+6 more
Qualifications
- Associate Degree
About Strategic HR Client Job Openings
strategichrinc.comClark Schaefer Strategic HR (Strategic Human Resources, Inc.) provides outsourced HR solutions for organizations with lean or no internal HR department. They partner with clients to establish, manage, or strengthen HR functions, delivering tailored support across HR operations, compliance, and people strategy. Positioned as a strategic, hands-on partner, they fill gaps in HR capacity and expertise so small- and mid-sized organizations can scale effectively without hiring a full in-house team.
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