Cleverland
Embrace Pet Insurance is seeking a Retention Specialist to work closely with existing customers, addressing their concerns and preserving their trust to retain their business. The role involves communicating with customers via phone, email, and chat to resolve issues and identify causes of dissatisfaction. The ideal candidate will utilize strong problem-solving skills and a customer-focused attitude to implement strategies that improve retention rates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cleverland.
Retention Agent
Independence American Insurance Company
Retention Agent
Independence American Insurance Company
Customer Retention Specialist (Pacific Time Hours)
Trupanion
Customer Retention Agent
ICAP OUTSOURCING SOLUTIONS
Customer Retention Specialist (Pacific Time Hours)
Trupanion
Retention Call Center Agent-Fully Remote
ICAP OUTSOURCING SOLUTIONS