RSPCA Customer Service Advisor
NATIONAL(15 hours ago)
About this role
The RSPCA Customer Service Advisor role involves providing excellent customer service across multiple channels, ensuring customer issues are resolved effectively and efficiently. The position includes supporting team members and maintaining KPI targets, with a focus on data accuracy and customer satisfaction.
Required Skills
- Customer Service
- Data Entry
- Complaint Resolution
- Communication Skills
- Multichannel Support
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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