Sales Support Agent

A Sales Support Agent at Teya is responsible for providing exceptional first-line support to over 250 independent sellers and their merchants through various communication channels, including calls, emails, and web chats. The role involves resolving inquiries, maintaining accurate records, managing complaints, and identifying trends to assist senior management in improving processes. Candidates should have experience in customer service or technical support, possess strong problem-solving skills, and be technically adept in order to contribute to Teya's mission of empowering small, local businesses across Europe.