Sales Support Agent
Teya(1 month ago)
About this role
The Sales Support Agent at Teya provides first-line customer service support to over 250 independent sellers and their merchants across the UK, handling a high volume of inquiries through calls, emails, and web chats. Responsibilities include resolving technical issues, maintaining accurate records, addressing complaints while escalating as necessary, and identifying trends to assist senior management. The role requires a strong customer-centric approach, technical aptitude, and the ability to problem-solve effectively under pressure.
Required Skills
- Customer Support
- Communication Skills
- Record Keeping
- Problem Solving
- Attention to Detail
- Technical Support
- Team Player
- Inbound Services
- Initiative
- Escalation Handling
+2 more
About Teya
www.teya.comTeya is a payment solutions provider specializing in card payment systems for small and medium businesses. The company offers an all-in-one platform that includes reliable card machines and tap-to-pay options, designed to streamline transaction processing. With a focus on efficiency, Teya aims to empower small businesses to manage their payment needs seamlessly and effectively.
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