Teya

Sales Support Agent

Teya

2 months ago
Remote
Full Time
Junior
0 applicants
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Teya
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About this role

The Sales Support Agent at Teya provides first-line customer service support to over 250 independent sellers and their merchants across the UK, handling a high volume of inquiries through calls, emails, and web chats. Responsibilities include resolving technical issues, maintaining accurate records, addressing complaints while escalating as necessary, and identifying trends to assist senior management. The role requires a strong customer-centric approach, technical aptitude, and the ability to problem-solve effectively under pressure.

Skills

Teya

About Teya

www.teya.com

Teya is a payment solutions provider specializing in card payment systems for small and medium businesses. The company offers an all-in-one platform that includes reliable card machines and tap-to-pay options, designed to streamline transaction processing. With a focus on efficiency, Teya aims to empower small businesses to manage their payment needs seamlessly and effectively.

About Teya

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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