Scaled Account Manager - French Speaker
Navan(7 days ago)
About this role
The Scaled Account Manager supports Travel and Expense customers of a SaaS platform, ensuring a seamless and success-focused customer journey across an assigned portfolio. The role is part of the Customer Success organization, reports to the Manager, Scaled Account Management, and is based in Berlin.
Required Skills
- Customer Success
- Account Management
- Renewals
- Product Support
- Troubleshooting
- Communication
- Escalation Management
- Data Analysis
- Process Documentation
- SaaS
Qualifications
- Bachelor's Degree
About Navan
navan.comNavan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.
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