Seller Onboarding Specialist, Bilingual JP/EN
Block(1 month ago)
About this role
As an Onboarding Support Specialist at Square, you will manage the final stages of the sales funnel, working closely with merchants to facilitate deal activation and enhance the onboarding process. This role requires deep product and industry knowledge to create and execute detailed onboarding plans while collaborating with product, engineering, and sales teams.
Required Skills
- Customer Interaction
- Stakeholder Management
- Project Management
- Communication
- Product Knowledge
Qualifications
- 3+ Years Experience in Customer-Facing Role
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.
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