Senior Account Manager
Protolabs(1 month ago)
About this role
The Senior Account Manager at Protolabs manages 30–40 high-value, complex B2B accounts, acting as the primary point of contact for strategic customers. The role focuses on understanding customer business initiatives and leveraging Protolabs’ digital manufacturing services to co-create innovative solutions. It emphasizes expanding wallet share, improving efficiency and profitability for both parties, and ensuring long-term customer satisfaction and retention. This position operates within an ITAR-compliant environment and requires eligibility under U.S. export regulations.
Required Skills
- Account Management
- B2B Sales
- Customer Retention
- Customer Growth
- Key Account Management
- Business Analytics
- Salesforce CRM
- Pipeline Management
- Lead Generation
- Stakeholder Management
+10 more
Qualifications
- Bachelor’s Degree in Business or Related Field
About Protolabs
protolabs.comProtolabs is a tech-enabled manufacturing company that provides rapid prototyping and on-demand low-volume production of custom parts. Customers get interactive online quoting and free design analysis—often within hours—so engineers can iterate quickly and move from prototype to production. Their services include injection molding, CNC machining, 3D printing and related secondary operations, supporting both prototyping and short-run production needs. Protolabs positions itself as a fast, reliable partner for product development and small-scale manufacturing worldwide.
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