Senior Agent, Customer Service (Urdu Speaker)
OKX(25 days ago)
About this role
OKX is hiring a multilingual customer support specialist to provide real-time assistance to global users of its crypto exchange and wallet products. The role supports customers across email, chat, and voice while representing OKX and working with internal teams to ensure clear, accurate communication in multiple languages.
Required Skills
- Multilingual Support
- Translation
- Localization
- Customer Service
- Communication
- Problem Solving
- Time Management
- CRM
- Zendesk
- Escalation
+1 more
Qualifications
- Diploma (Finance / Customer Service / Linguistics / Crypto Studies)
About OKX
okx.comOKX is a global cryptocurrency platform that lets users buy, sell, trade and store Bitcoin, Ethereum and hundreds of other tokens via its exchange, mobile app and custodial wallet. It offers spot, margin and derivatives trading, staking and savings (earn) products, a DeFi gateway and an NFT marketplace, along with developer APIs and institutional services. OKX targets both retail and professional traders with advanced trading tools, deep liquidity and security controls, while positioning itself as a Web3 infrastructure provider for global markets.
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