Senior Analyst – Enterprise Exception Help Desk Specialist

Clinical Careers Page(27 days ago)

Rhode IslandOnsiteFull TimeSenior$46,988 - $112,200Supply Chain

About this role

A Senior Analyst at CVS Health is the primary point of contact for DSCSA-related inquiries, providing front-line operational support and managing helpdesk ticket triage and resolution. The role manages DSCSA data errors that impact quarantined drug inventory across distribution centers and pharmacies and supports multiple business units. The position ensures alignment with regulatory and corporate quality standards and maintains process documentation while collaborating with field teams, vendors, and the TraceLink SCWM platform.

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Required Skills

ServiceNow
Help Desk
DSCSA
Serialization
Traceability
TraceLink
Excel
PowerPoint
SQL
Tableau

+3 more

Qualifications

Associate’s Degree
BA/BS (Preferred)

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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