Senior Collections Analyst, Financial Products

Adyen(28 days ago)

HybridFull TimeSenior$85,000 - $110,000Credit Risk Operations

About this role

A Senior Collections Analyst based in Chicago within Adyen’s Credit Risk Operations team will manage collections across financial products such as cash advances, charge cards, overdrafts, and hardware financing. The role owns merchant accounts in arrears, working cross-functionally with Risk, Finance, Legal, and Product to resolve repayment issues while ensuring compliance with regulatory requirements. The position also contributes to designing scalable collections tooling and automation to support operational growth and financial integrity.

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Required Skills

Merchant Engagement
Portfolio Monitoring
Breach Identification
Stakeholder Coordination
Automation Design
Regulatory Compliance
Negotiation
Case Management
Reporting
CRM Tools

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About Adyen

adyen.com

Adyen is a global payments platform that provides end-to-end payments infrastructure for businesses, handling online, mobile, and in-person transactions with a single unified solution. It combines payment processing, acquiring, risk and fraud management, and reconciliation tools, plus support for many local payment methods and currencies. Merchants use Adyen for its real-time reporting, developer-friendly APIs, and built-in tools to optimize authorization rates and simplify global expansion. The company serves large retailers, marketplaces and enterprises seeking a single provider for global payments and unified commerce.