Senior Customer Service Associate

Raisin(28 days ago)

HybridFull TimeSenior$55,000 - $70,000Customer Service

About this role

The Customer Advocacy Team at Raisin is dedicated to providing a world-class support experience by resolving customer issues with empathy and professionalism. The team values transparency, autonomy, and continuous learning, and operates in a hybrid work environment.

View Original Listing

Required Skills

Zendesk
CRM Systems
Customer Support
Problem Solving
Communication
Training
Process Improvement

About Raisin

raisin.com

Raisin is an online marketplace that helps consumers compare and open high-yield savings accounts and certificates of deposit (CDs) from FDIC‑member banks and NCUA‑member credit unions. The platform aggregates top rates, lets users open accounts with as little as $1, and highlights bonus offers from partner institutions. Raisin emphasizes transparent rate comparison, easy online account opening, and deposit protection through its bank and credit union partners. It’s aimed at savers seeking higher returns without managing multiple direct relationships.

View more jobs at Raisin →