Technical Account Manager

Kaseya Careers(30 days ago)

RemoteFull TimeMedior$103,899 - $138,526 (estimated)Customer Success

About this role

A Technical Account Manager at Kaseya serves as a trusted post-sale technical advisor focused on maximizing product adoption and customer success for partner accounts across the APAC region. The role supports commercial objectives by collaborating closely with Account Managers, driving partner engagements, and identifying opportunities for Professional Services. Success is measured by engagement activity, sales performance, and professional services revenue.

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Required Skills

Product Expertise
Health Checks
Strategic Guidance
Partner Engagements
Account Collaboration
Scoping Opportunities
Relationship Building
Client Communication
Technical Savvy
Sales Support

+2 more

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.