Senior Customer Success Manager - Defence (SC Cleared) - Remote within UK

Immersive Labs(11 days ago)

RemoteFull TimeSenior$70,000 - $90,000Customer Experience

About this role

Immersive Labs is a cyber resilience platform that helps organizations simulate threats, test skills, and measure performance to enhance their cybersecurity readiness. They are seeking a Senior Customer Success Manager to oversee client relationships in the UK Defence sector, focusing on onboarding, strategic alignment, and expanding customer engagement.

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Required Skills

Customer Success
Account Management
Cybersecurity
Project Management
Stakeholder Management
Solutions Implementation
Communication
Client Relations
Cross-Sell
Upsell

About Immersive Labs

www.immersivelabs.com

Immersive Labs is a cybersecurity training platform that empowers organizations to enhance their cyber resilience through realistic drills and exercises. The platform provides hands-on labs and assessments designed to close skill gaps, benchmark performance, and equip teams for real-world cyber threats. Immersive Labs is recognized for its innovative approach and has received accolades for its contributions to the cybersecurity field, helping organizations demonstrate their preparedness against potential attacks. By focusing on practical, scenario-based training, the company ensures that employees are not only aware of threats but also ready to respond effectively.

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