Customer Success Manager
Vectra
About this role
The Customer Success Manager – Europe at Vectra will manage and expand strategic customer relationships to ensure customers achieve their business goals using Vectra’s AI-driven security platform. The role serves as a trusted advisor across IT and security stakeholders, owning the full customer lifecycle from onboarding through renewal and expansion. The position collaborates cross-functionally with Support, Product, and Engineering to drive adoption, provide feedback, and enhance product value while applying cybersecurity expertise to customer strategies.
Skills
About Vectra
vectra.aiVectra AI is a cybersecurity company that uses artificial intelligence to detect, investigate, and stop active cyberattacks across network, cloud, and identity environments. Its platform analyzes network traffic and identity signals to surface attacker behaviors, prioritize threats with risk scores, and provide contextual, actionable investigations for security teams. Vectra integrates with SIEM, SOAR, and other security tools to reduce alert noise, accelerate response, and protect modern hybrid and multi-cloud infrastructures.
Recent company news
Vectra AI Celebrates Inc. 5000 Debut as One of America's Fastest-Growing Companies
Aug 12, 2025
Vectra AI acquires Netography to boost cloud-native network observability
Oct 2, 2025
Vectra Bank Claims Lending Co. Owes $4.5M
Jan 6, 2026
Vectra AI launches MCP Server for AI assistants in threat detection
Aug 6, 2025
White & Case advises PŚO on expanding fiber network through Elsat acquisition from Vectra
Jun 9, 2025
About Vectra
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Vectra.
Salary
$137k – $178k
per year