Senior Customer Success Manager
Algolia
About this role
The Customer Success Manager at Algolia is an advocate for customers, focused on driving product adoption, value realization, retention, and expansion of Algolia’s AI Search platform. The role partners closely with Account Executives and Solutions Architects, acts as the voice of the customer, and provides feedback to improve the product. Candidates should be autonomous, resilient problem-solvers who thrive in a flexible workplace and help customers achieve their business objectives.
Skills
About Algolia
algolia.comAlgolia is a search-and-discovery SaaS that provides fast, reliable, AI-powered search infrastructure for developers and enterprises. It exposes hosted APIs, SDKs, and UI libraries to build relevance-tuned, typo-tolerant, instant search experiences across web and mobile, supporting features like ranking, personalization, analytics, and vector/semantic search. Algolia also offers recommendations, A/B testing and relevance-tuning tools, plus a global edge infrastructure and integrations to keep latency low at scale. Companies use Algolia to deliver high-quality search and discovery that boosts engagement and conversion.
Recent company news
Business WireAlgolia Sweeps G2 Winter 2026 Rankings, Validated by Customers for Speed, Usability, and ROI
1 month ago
LATKA - B2B SaaS BlogHow Algolia Achieved $40M in Revenue: A Deep Dive into Their Growth Tactics
Jan 3, 2026
ForbesAlgolia Tops Google In Product Search — Windsurf May Not Help Much
Jul 13, 2025
Sourcing JournalAlgolia’s New Tech Aims to Help Companies Capitalize On Consumers’ Increasing Trust in AI
Jun 2, 2025
Business WireBeyond Model Benchmarks: Algolia CTO Xavier Grand Joins AI Day France 2026 Panel on Algolia’s Role in the GenAI UX Revolution
1 month ago
About Algolia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Algolia.
Salary
$92k – $122k
per year