Senior Customer Success Manager
Monograph(8 days ago)
About this role
Monograph is a performance management platform tailored for architecture and engineering firms. The company aims to revolutionize project management and the design process, fostering innovation and efficiency within the industry.
Required Skills
- Customer Success
- Account Management
- SaaS
- CRM
- Training
- Onboarding
- Data Reporting
- Communication
- Stakeholder Management
- Operational Excellence
Qualifications
- 5–8 years of experience in Customer Success or SaaS
About Monograph
monograph.comMonograph is a firm management platform built specifically for architects and engineers, combining project management, time tracking, and billing in one product. It helps firms plan capacity, manage tasks and schedules, track time and budgets, and produce invoices and profitability reports. With a clean, design-focused interface, Monograph aims to replace fragmented spreadsheets and tools so small-to-mid-size design and engineering firms can run projects and finances more predictably.
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