Senior Customer Success Project Manager
Salsify(1 month ago)
About this role
The Senior Customer Success Project Manager will drive operational excellence and strategic execution within the Customer Success organization. The role partners with CS leadership to align team objectives to company OKRs, oversee key processes, and ensure delivery of high-impact, cross-functional initiatives. The position represents CS in cross-team coordination and helps translate strategic priorities into measurable outcomes.
Required Skills
- Project Management
- Process Management
- RAD4
- OKRs
- Risk Management
- Event Support
- Documentation
- Negotiation
- Influence
- Data Analysis
+6 more
About Salsify
salsify.comSalsify is a product experience management (PXM) platform that helps brands, manufacturers, and retailers centralize, enrich, and syndicate product information and digital assets across e-commerce channels. It combines PIM/DAM-style capabilities with workflow, analytics, and channel syndication to speed time-to-market, improve discoverability on the digital shelf, and ensure consistent product experiences. Businesses use Salsify to automate content workflows, tailor product listings for retailers and marketplaces, and drive conversions through better, data-driven product content. The platform emphasizes scalability, integrations, and operational efficiency for complex, multichannel commerce environments.