Senior Forward Deployed Engineer II
Talkdesk(14 days ago)
About this role
The Senior Forward Deployed Engineer II at Talkdesk is a technical leader responsible for transforming Talkdesk's AI platform into enterprise-grade solutions for customers. The role involves designing, building, deploying, and leading complex AI solutions, often in customer-facing environments, to define the future of customer experience automation.
Required Skills
- Python
- Javascript
- Typescript
- APIs
- Webhooks
- Message Queues
- AI
- ML
- Data Architecture
- System Integration
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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