Senior Manager | Enterprise Implementations
Ramp(3 months ago)
About this role
The Senior Manager of Enterprise Implementations at Ramp leads a team of 5-7 Customer Activation Managers responsible for managing complex onboarding and activation for large, strategic accounts. This role entails developing best practices, coaching team members, and collaborating with various departments to drive customer success while ensuring high performance and satisfaction. The position requires proficiency in data analytics tools like Salesforce, and a background in implementation or customer success, ideally within a SaaS environment.
Required Skills
- Customer Activation
- Team Management
- Onboarding
- Product Activation
- Implementation Best Practices
- Coaching
- Mentoring
- Performance Management
- Salesforce Dashboards
- Data Analytics
+14 more
Qualifications
- CPA
About Ramp
ramp.comRamp is a spend management platform designed to simplify financial operations for businesses. It integrates corporate cards, travel, expense management, and accounts payable into a single solution to automate and enhance efficiency. Organizations leverage Ramp's tools to streamline financial workflows, optimize spending, and improve expense visibility, helping to control costs effectively. Additionally, Ramp aims to provide users with comprehensive insights and analytics for better financial decision-making.
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