Senior Officer, COPC
UOB(19 hours ago)
About this role
A Chargeback Team Supervisor at UOB manages the chargeback process, overseeing dispute resolutions, ensuring compliance, and leading a team to maintain high performance standards. The role involves stakeholder communication, data analysis, and process improvements to enhance operational efficiency and customer experience.
Required Skills
- Chargeback
- Dispute Resolution
- Regulatory Compliance
- Team Leadership
- Data Analysis
- Process Improvement
- Customer Service
- Stakeholder Communication
- Training
- Operational Management
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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